In the ever-evolving landscape of sustainable construction, the role of the BREEAM Quality Assurance (QA) Team is pivotal. Their diligence in reviewing documentation submitted by assessors ensures that the certification process maintains its integrity and credibility. To gain a deeper understanding of this crucial process, I recently had the opportunity to speak with James Merton, a seasoned BREEAM assessor based in the UK. His insights shed light on the challenges and intricacies of navigating the BREEAM QA process.
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James has been in the field for over a decade, with a portfolio that spans numerous high-profile projects across the UK. When I sat down with him, his passion for sustainable building practices was evident from the onset. “The work we do as assessors can often feel like walking a tightrope,” he began, “balancing between adhering to strict guidelines and pushing the boundaries of sustainable innovation.”
The conversation quickly turned to the recent updates in BREEAM’s QA process, which were introduced in April 2023. These updates, as James elaborated, were designed to improve the overall quality of assessments and reduce the number of non-conformances (NCs) that could delay certification. “The new approach mandates that assessments should only be submitted when the assessor is confident that the information is 100% accurate,” James explained. “This means providing detailed notes on how each issue has been assessed, referencing specific criteria and compliance notes.”
For many assessors, the introduction of a halting process for audits that reach 12 NCs was a significant change. James noted, “It certainly raised the stakes. If you hit that 12 NC threshold, the audit is halted, and you’re looking at not just delays but also additional charges.” This halt in auditing can apply to both first-time submissions and resubmissions, making it imperative for assessors to address all feedback thoroughly before resubmitting.
James recalled an instance where one of his submissions was halted due to reaching the NC limit. “It was a wake-up call,” he admitted. “I had to go back and ensure every piece of feedback was actioned, not just for the issues that had been audited, but for those that hadn’t been re-audited yet. It was a daunting task but necessary to maintain the standards BREEAM upholds.”
Despite the challenges, James appreciates the rationale behind these stringent measures. “It’s not just about ticking boxes,” he said. “The QA process isn’t a checking service. It’s about ensuring that the standards we work to are upheld across the board.” The data collected by BREEAM over the years highlighted a need for these changes. A significant portion of assessments were generating more than seven findings, indicating a necessity to uplift the quality of submissions.
James noted the support offered for newly qualified assessors facing their first assessment under a new scheme. “It’s reassuring that BREEAM recognises the learning curve involved and provides a higher level of support for initial submissions,” he remarked. “It gives new assessors the confidence to refine their skills without the immediate pressure of the halting process.”
As our conversation drew to a close, James reflected on the broader implications of the QA process. “The changes might feel rigorous, but they’re essential for the credibility of the BREEAM brand and the reputation of our clients,” he stated. “The construction industry is constantly evolving, and so must our standards. It’s about maintaining that balance between innovation and compliance, ensuring that every project not only meets but exceeds the expected level of quality.”
In essence, the BREEAM QA process is a testament to the commitment to excellence in sustainable building practices. Through the eyes of assessors like James, it becomes clear that while the journey may be challenging, it is one that ultimately contributes to a more sustainable future.
Emily Thompson
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